May 15, 2020
Dear all our valued and wonderful clients,
As the coronavirus situation evolves, we want to ensure that we all at Northpoint Veterinary hospital are doing everything we can to keep our clients and team players safe. We will be supporting the public health recommendations to reduce the spread of COVID-19.
Veterinary services are now open for regular appointments as well. We will be doing routine surgeries- spay/ neuters/dentals/ vaccines/Heartworm testing and many more! We will continue to practice social distancing and take pets in the clinic while you wait in the parking lot for the safety of all till the situation improves further. We kindly request you to be patient and allow us the time to adjust all appointments.
We are Now open from 9:00am-6:00pm Monday to Friday and 9:00am-3:00pm on Saturdays. Appointments will be booked between these hours
If you are looking to order food for your pet, we are happy to announce that you can now order through My Vet Store, simply click on the link provided and create an account www.myvetstore.ca/northpointvets. If you have any questions about this, please give us a call at 905-857-7387.
If you have symptoms such as fever, cough or difficulty breathing please self isolate and if your pet has an emergency ask a healthy friend or relative to bring your pet to see us.
For the safety of the team members and clients, We are still requesting you to stay outside of the building (even if having no symptoms) while your pet is taken inside for their exam/procedure. When you arrive in our parking lot, we kindly ask that you call us to let us know that you are here and we will come out to take your pet inside. Please bring your cell phone with you and be prepared for the vet to call you while your pet is having his/her exam done. We are only taking a credit card over the phone or e-transfer for payment. No cash, debit, or cheques.
If you need food or medication, please order earlier than you normally would as our supplier also has reduced inventory.
If your pet has an emergency after we have closed please call any of the following emergency clinics:
1.Emergency Veterinary Clinic, Highway 10 in Brampton: 905-495-9907
2.404 Veterinary Emergency Clinic, Newmarket: 905-953-1933
3. Northtown Veterinary Hospital, Brampton: 905-451-2000
We are all in this together and we all have our part to play.
Thank you for your understanding,
Your Team at Northpoint Veterinary Hospital